Smart Panel
In some cases, a
converter or even a new control panel may be necessary, but as long as the wiring itself hasn’t been damaged, all the existing sensors should work with any provider’s equipment—all hardwired systems contain essentially the same technology. One of the ways Vivint is trying to separate from the competition is by positioning themselves as more of a ‘home automation’ solution.
Their mobile app allows you to control your home security system remotely. They also have a suite of additional home automation products and features that allow you to control your thermostat temperature to promote energy efficiency, lock and unlock doors, live stream video of your doorbell ringing and the surrounding area, etc. Their home automation is compatible with common smart home products, such as Amazon Echo, Google home, Amazon Alexa, and many more. There are many negative Vivint reviews from customers, the majority of them noting poor customer service.
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Additionally, some people want a professional to come to their home and show them how the system works, while others want to figure things out on their own. Which kind of person you are and what you can accommodate in your
daily schedule are both going to matter when you are considering the installation options. With a DIY installation, there’s no need to worry
about the timing: You simply get the equipment and hook it up when it’s convenient for you. That makes it a lot more convenient for people with busy schedules. But one problem with this kind of installation is that no one is there to walk you through how the system works. You also don’t have someone to help you get it hooked up, and if you have to work with customer service over the phone, it can become stressful.
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Jodhan and this week I have some really challenging questions to answer. So, time to open our e bag and answer the top questions of the week. Please do not forget to keep sending your questions to me at or even if you wish to send me a comment offline: I'll be waiting. Important answers to consumers
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